If you have serious concerns about a child’s safety or wellbeing you should contact your local children’s services team and/or the Designated Safeguarding Lead at the school. If you believe that a crime may have been committed or a child is in immediate danger, call 999.

If you wish to raise a concern with ISI about a school, please read our Concerns Policy. There are different kinds of concerns and different processes for dealing with them.  

Once you have read our policy, and you wish to share your concern with us, please complete this online form. Your concern will be logged by us and shared with the Department for Education. You should receive an acknowledgment email. 

All such communications are confidential and will not be shared with the school. Please see our privacy notice in relation to how your personal data will be processed.

What do we do about concerns?

All concerns received by ISI will be passed to the Department for Education and logged on our files.

The Department for Education uses the information it receives in one of three ways: to bring forward a future school inspection, to ask ISI to do an additional inspection to look at pupil welfare, health and safety or to ask us to take the concerns it has received into account when the school is next inspected.

ISI is not a complaints adjudicator and cannot investigate any concerns about a school. Instead, we look at how the school handles concerns.  

If you have any questions then please contact us.