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Formal complaint

Please complete and submit the following online form if you would like to make a formal complaint about ISI's work.

As outlined in our Complaints Policy, complaints should be raised with us informally in the first instance, before making a formal complaint.

For schools - If your concern relates to an inspection and you feel that your concern is still unresolved after you have received the final inspection report, you can submit a formal complaint. You must submit this form within 10 working days of receiving the final inspection report.

When you make a formal complaint, please provide as much information as possible. Reasonable adjustments can be made if this form cannot be accessed. Please contact us.

 

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Please provide a summary of your complaint under the relevant heading/s below.

This will help us to assess if this is a complaint we can deal with. Kindly give sufficient details for us to consider this, such as what the issues are, when this happened and who was involved.


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If you wish to share files or documents for us to consider with your complaint please email these to complaints@isi.net.



ISI is formally approved by the Secretary of State for Education to inspect association independent schools in England. This approval is outlined in section 87A of the Children Act 1989 and section 106 of the Education and Skills Act 2008.
Department for Education