Parents & Pupils

Support for Pupils

Our priority, and the focus of our inspections, is the pupils. Our job is to ensure each school is doing what it should be doing to educate you and care for your welfare. If you have a concern about a school and do not feel able to discuss this with your parents, or an adult whom you trust at the school, or if you want ISI to know about your concern, you can email concerns@isi.net, telephone 020 7600 0100 or send a text message to 0783 457 8095.

What is the ISI?

The Independent Schools Inspectorate (ISI) is the body responsible for the inspection of about 1,200 independent schools. The ISI’s job is to make sure that every school it inspects meets the requirements set out by the government, to report its findings to the Department for Education and to make public the report.

Why is my school being inspected?

All schools need to be inspected on a regular basis. Inspections are for the benefit of pupils: the ISI wants to improve the quality and effectiveness of every child’s education and of the care for their welfare. Inspections aim to help a school recognise and build on its strengths and remedy any weaknesses. The findings of inspections are presented in objective and reliable reports, made available on this website. See Find a Report.

How are pupils involved in an inspection?

Confidential questionnaire
Before the inspection you will be asked to complete a confidential questionnaire about your school. Instructions on how to access these are provided by the school. There is usually only a short time (one or two days) to do this, so it’s important to respond as soon as you can.

If you have information you think is important, you should include this in the questionnaire. The questionnaires are anonymous, so inspectors cannot identify you from your answers. Individual comments are never shared with the school and remain strictly confidential.

You do not have to answer all the questions (just answer the ones relevant to you and ignore those you don’t know anything about). Inspectors will only share the statistical results of the survey (the percentages of pupils responding positively or otherwise to each question) with the head. They will then use the statistics to help plan the inspection and to report on what they find. 

If you would like to share anything with ISI outside of the questionnaire, you can send an email to concerns@isi.net

During the inspection
You will probably come across an inspector at your school during an inspection, and you are more than welcome to talk to them at any point. If you want to talk privately to the Reporting Inspector you can let us know by emailing concerns@isi.net or calling 020 7600 0100 or sending a text to 0783 457 8095. 

You may be asked to take part in discussions and interviews about your school. Inspectors ask a range of questions about what it is like to be a pupil at the school and about your experience of learning in a variety of subjects. Pupils are chosen randomly by the inspectors from form and house lists. All the information given during these discussions remains confidential.

During the visit, inspectors observe lessons and extra-curricular activities, so you may find them sitting in your classroom or at the edge of school activities, including registration and assembly. They may also ask to see samples of your work. They will take lunch in the dining room at least once during the inspection, so you may even find them at your table – if so, please make them feel welcome and feel free to tell them anything you wish.

What do I do if I have a particular concern about my school?

If you’d like to report a concern about your school at any point during the year, you can do this by emailing concerns@isi.net, calling 020 7600 0100 or sending a text to 0783 457 8095. See Concerns about a School for more information.